Changelog
Product updates, release notes, and changelog from the Trackstack team.
Fixed playlist crashes when accessing unavailable playlists
We fixed a crash that occurred when trying to open a playlist from another workspace or a deleted playlist. Instead of showing an error screen, you'll now see a clear message explaining why the playlist isn't available, with an easy way to navigate back to your playlists.
Impact: Playlists from other workspaces or deleted playlists now display helpful error messages instead of crashing
Tracks uploaded to playlists now save correctly
Fixed an issue where tracks you uploaded through a playlist's 'Add tracks' dialog would disappear after you refreshed the page. Uploaded tracks will now reliably stay in the playlist where you added them.
Impact: Uploaded tracks now persist in playlists after page refresh
Add-on Plans: Create and Manage One-Time Purchases
Studio admins can now create add-on plans—one-time purchases members buy on top of their membership to unlock extra content like courses or masterclasses. The admin interface has been updated to distinguish between recurring memberships and add-ons, and member profiles now display purchase history for tracking.
Impact: Create new monetization opportunities by selling one-time add-ons alongside recurring memberships
Fixed Discord Connection Issues in Inbox Settings
We've resolved an issue that was preventing users from successfully connecting their Discord communities through the Inbox settings. The problem occurred when the authentication service URL contained a trailing slash, which caused the connection flow to fail. This fix ensures that Discord connections work reliably regardless of how the service URL is configured.
Impact: Discord community connections now work reliably in all configurations
Discord Community Integration for Labels
Labels can now connect their Discord server directly through the platform and automatically invite artists to join their community after signing. This streamlines the onboarding experience by providing a seamless handoff to your Discord community right after contract acceptance.
Impact: Labels can officially connect their Discord server to their inbox with one click
Search in Discover now finds everyone, not just recommendations
When searching in Discover's "For You" view, your search now covers everyone in Discover instead of only the ~200 recommended inboxes. The "For You" filter temporarily switches to "Best match" while you're searching, so you can find exactly who you're looking for. A helpful reminder explains how "For You" works when it's selected.
Impact: Find any inbox in Discover when searching, not just recommended ones
Improved access to add-on content plans
We've updated how content access is determined for members who purchase add-on plans. Members can now access content from any plan they hold—whether through their membership or through individual add-on purchases—rather than just their primary membership plan. This ensures all your purchased content is properly unlocked across the platform.
Impact: Add-on plan purchases now correctly unlock gated content across channels, courses, messages, and resources
Removed unused bulk send feature components
We've cleaned up our codebase by removing components that were no longer being used in the application. This includes the bulk campaign send feature and related upload components. These changes improve code maintainability and reduce technical debt without affecting any active features.
Impact: Improved application stability through removal of broken code paths
Studio Mobile App Now Supports Push Notifications
The Studio mobile app can now receive push notifications on your phone or tablet. When you get mentions, reactions, or other Studio notifications, you'll be alerted even when the app isn't open. You can manage which notifications you want to receive through your notification preferences.
Impact: Stay updated with Studio notifications even when the app is closed
Database Schema Synchronization Update
We've synchronized our database schema copies across all applications to match our source of truth. This ensures that local development environments work correctly and eliminates unexpected file changes when building locally. No functionality has changed—this is purely a technical housekeeping update.
Impact: Improved local development experience with cleaner builds
Faster Username Availability Checks During Profile Setup
We've improved how the system checks whether a username is available when you're creating or editing your profile. Previously, checking availability while typing could feel slow due to too many requests being sent at once. Now the system waits briefly after you stop typing before checking, making the experience feel much more responsive.
Impact: Faster and smoother username availability feedback while typing
Fixed issue with deleted coaches appearing in feedback selection
We've fixed a bug where coaches with deleted profiles were still appearing in the feedback coach selection list. Now, only active coaches with valid profiles will show up when you're submitting feedback, making it easier to select the right person.
Impact: Cleaner coach selection list without broken or deleted profiles
Fixed mention suggestions not responding to clicks in dialogs
We've fixed an issue where clicking on mention suggestions inside dialogs wouldn't work properly. The mention popup will now appear in the correct location and respond to your clicks reliably, even when using the editor within a dialog or modal window.
Impact: Mention suggestions now respond to clicks reliably in all contexts
Monthly Feedback Credits Now Properly Disabled on Free Plans
We've fixed an issue where monthly feedback credits could be incorrectly configured on free membership plans. The system now properly prevents this configuration at both the user interface and backend levels, ensuring free plans work as intended without feedback credit features.
Impact: Free plans now function correctly without the ability to configure monthly feedback credits
Improved Track Feedback Payment Setup Validation
We've fixed an issue that was causing errors when initiating payments for track feedback submissions. The system now properly validates that payment setup is fully complete before attempting to process payments, and provides clearer error messages if there are any setup issues.
Impact: Eliminates unexpected errors during the payment checkout process
Fixed calendar connection status display in session creation
We've fixed an issue where the calendar connection prompt would incorrectly appear when creating a new 1-on-1 session, even though your Google Calendar was already connected in Settings. The form now properly recognizes when your calendar is connected and shows the appropriate message without prompting you to reconnect.
Impact: Eliminates confusing prompts to reconnect your calendar when it's already connected
Resend OTP Code Button Added to Studio Login
Studio login now includes a "Resend code" button on the OTP verification step, so you can request a new verification code if your email is delayed or your code expires. The button automatically becomes available again after 30 seconds. We've also fixed issues where login could fail silently or get stuck if the initial code send encountered an error.
Impact: No need to reload the page and start over if you don't receive your verification code
Better error messages when publishing products with missing required fields
When creating a new product in Elevate, if you click the Publish button without filling in required fields, you'll now see clear error messages telling you exactly what's missing—instead of the button silently not responding. For example, you'll see messages like "Title is required" or "Session duration is required" so you know exactly what to fix.
Impact: Get immediate, specific feedback about what information you need to provide before publishing
Upload custom thumbnails for any channel
Studio admins can now upload a custom thumbnail image for any channel directly from Channel Settings → Details. This thumbnail will appear on the channel's card when viewing the section page, giving all channels a consistent look instead of showing generated avatars. Supported formats include JPEG, PNG, GIF, and WebP, with a 4MB size limit.
Impact: Personalize any channel with a custom thumbnail image, not just courses
One-off Membership Refunds Now End Access
When a studio owner refunds a one-time membership payment, the member's access is now automatically revoked. Previously, refunded members would retain access indefinitely. Members can see their refunded purchase status on their billing page and rejoin by purchasing a plan again.
Impact: Studio owners have better control over member access when issuing refunds
Split Payments Option Removed
We've removed the split payments (installment) option from plan creation. This payment method had limitations and is no longer available. Studios can no longer create new plans with split payments, and members cannot purchase plans using this payment method. For flexible payment options, we recommend using Klarna or Clearpay on standard one-time payment prices.
Impact: Clearer payment options without unsupported installment features
Sample Pack Preview Now Shows Playback Progress
When you play a preview of a sample pack, you'll now see a timer showing how far through the preview you are (for example, "0:07 / 0:30"). The timer appears next to the "Playing preview" label and updates as you listen, then disappears when playback ends. This makes it clear the preview is actually playing and gives you visibility into how much longer the clip will run.
Impact: Know exactly how far through a preview you are with a visible elapsed/total time counter
One-off purchases now display correctly on your billing page
Members who purchased a one-off plan now see their purchase clearly displayed with payment details, instead of seeing subscription management options that don't apply to them. The billing page now shows the correct information for one-off purchases, including when you paid and confirmation that nothing will be charged again.
Impact: Clear visibility of your one-off purchase with payment date and amount
Buy one-off coaching plans as an existing subscriber
Existing Studio subscribers can now purchase one-off plans (like individual 1:1 coaching sessions) directly through a secure checkout experience. Previously, this wasn't possible for members with active subscriptions. When you buy a one-off plan, your existing subscription will wind down at the end of your current billing period, and you'll transition to your new one-off plan.
Impact: Flexibility to purchase individual plans without needing to cancel your subscription first
Video playback now available immediately after purchase
Fixed an issue where purchased videos would show an "unavailable" error on the order confirmation page, even though the purchase was successful. Videos now display properly within seconds of completing your purchase. If payment is still being confirmed, you'll see a clear message letting you know the video will unlock shortly.
Impact: Videos now appear on your order page as soon as your purchase completes, instead of showing an error
Improved Video Upload Limit Error Messages
We've improved the error message you see when your studio reaches its video upload limit. Instead of a confusing 'Failed to get endpoint' message, you'll now see a clear message explaining your plan's upload limit and why the upload was blocked.
Impact: Clear, understandable error messages when hitting upload limits
Better file upload validation with clear error messages and supported file type display
We've improved the file upload experience in Studio by showing you which file types are supported before you upload, and displaying clear error messages when you try to upload an unsupported file. Now when creating resources or posts with cover images, you'll see exactly what file formats are accepted and get helpful feedback if something goes wrong.
Impact: See supported file types displayed on the upload screen before attempting to upload
Send messages to distribution lists directly from the composer
You can now send messages to distribution lists directly from the composer's To field, without needing to use the Directory. A new toggle lets you switch between single inbox and list sending modes, with your selection preserved as you work.
Impact: Faster workflow when sending to lists—no need to navigate to the Directory
Bulk Send to Inbox Lists Now Works Reliably
We've fixed a critical issue that prevented bulk sending tracks to inbox lists from working at all. Previously, list sends would silently fail during validation. Now the composer checks every track against each inbox in your list, shows you exactly which inboxes can receive them and why some can't, and ensures you have enough submissions remaining before sending.
Impact: Bulk sends to inbox lists now actually work and complete successfully
Backend Stability and Data Integrity Improvements
We've fixed several critical data consistency issues in our backend systems that ensure your studio data, member information, and payment records are properly tracked and maintained. These fixes prevent data loss and improve the reliability of features like member management, refunds, and studio administration.
Impact: More reliable member management with proper soft-delete tracking
Fixed Stripe Connect setup for testing environment and improved error messages
We've fixed an issue where store owners on our testing environment were being redirected to the wrong login page after completing Stripe Connect setup during onboarding. We've also improved error messages so you'll now see clearer feedback if something goes wrong during the Stripe connection process, both in onboarding and in Settings.
Impact: Store owners on testing can now successfully complete Stripe Connect setup without being redirected to production
Fixed module disabling and archiving across all plan tiers
We've fixed an issue that was preventing users from disabling or archiving modules when their subscription plan didn't support those modules. Now you can clean up unused modules regardless of your current plan tier. Additionally, error messages when updating module states are now more informative.
Impact: Can now disable or archive modules without plan restrictions
Improved Bulk Invoice Download and Print Experience
We've improved how you download and print multiple invoices at once. Instead of opening each invoice in a separate tab (which could be blocked by popup blockers), bulk downloads now create a single ZIP file and bulk printing merges all invoices into one PDF for printing. This makes managing multiple invoices faster and more reliable.
Impact: Bulk downloads now work reliably without popup blocker issues - receive a single ZIP file instead of multiple tabs
Improved Collection Post Picker Readability in Dark Mode
We've fixed a display issue with the collection post picker in dark mode. The component now has proper background styling that makes it easier to read and use when you're working in dark mode.
Impact: Better visibility and readability when using the collection post picker in dark mode
Improved Ad Campaign Tracking for Plan Subscriptions
We've improved how we track plan subscription events with Meta (Facebook) advertising. When you subscribe to a plan, we now send additional information to help Meta better match your subscription with ad campaigns that led you to our platform. This only applies if you've consented to tracking.
Impact: More accurate attribution of subscriptions to Meta ad campaigns
Improved Track Match Page with Better Search and Status Indicators
The Track Match page has been updated with clearer states for loading, errors, and empty results, making it easier to understand what's happening at a glance. You can now search your uploads directly on this page and send tracks straight to the composer without having to pick them again. Tracks still being analyzed now show an 'Analysis pending' badge so you always know their status.
Impact: Send tracks directly from Track Match to the composer without reselecting them
Fixed collection post picker to only show published posts
When adding posts to a collection, the post picker now only displays published posts instead of including draft posts. This makes it clearer which posts are available to add to your collections. Posts that were already in a collection but have since been unpublished will continue to appear as part of that collection.
Impact: Clearer visibility of which posts are available to add to collections
Fixed post content loss when recording videos
We've fixed an issue where your post body text would be cleared when you started recording a video. Now your written content stays intact throughout the video recording process, so you won't lose any of your work.
Impact: Your post text is preserved while recording videos
Fixed Studio URL handling across environments
We've fixed how Studio URLs are generated to properly work across different environments (local, development, and production). This ensures that when you create or view a Studio, the URL correctly reflects your current environment, preventing broken links or incorrect domain references.
Impact: Studio links now work correctly regardless of your environment
Stripe payment setup now works for merchants in Brazil and Malaysia
Brazilian and Malaysian merchants can now successfully set up Stripe payments during store onboarding. Previously, the system only offered one account type that Stripe rejected for these countries. Now, merchants in these regions are automatically guided through Stripe's standard account linking process, which works properly for their location.
Impact: Brazilian and Malaysian merchants can complete Stripe setup without errors
Theme changes now show confirmation and prevent errors
When you change your storefront theme in settings, you'll now see a confirmation message letting you know the change was successful. If something goes wrong, the theme will automatically revert to the previous setting and show you an error message so you know what happened.
Impact: Clear confirmation that your theme change was saved successfully
Store Approval Required for Rescheduling Confirmed Sessions
When a customer wants to reschedule a confirmed booking, the request now requires store approval instead of moving immediately. Customers can see their requested time while waiting for the store to approve or decline, and can withdraw their request at any time. Store staff receive notifications and can approve, decline (with an optional note), or manage the request from the session details page.
Impact: Customers have better control with the ability to withdraw reschedule requests before approval
Artist-Paid Seat Payment Links and Management
Organizations can now request artists to pay for their own seats by sending them a payment link. Artists receive an email with a dedicated link to set up payment, and the organization's bill adjusts automatically once payment is complete. Organizations can resend links, cancel the payment request, and track the status of pending payments directly from the Artists page.
Impact: Send payment links to artists to transition them from organization-paid to artist-paid seats with a single action
Fixed Live Stream Setup for Past Events
We've fixed an issue where live streams could be incorrectly set up or restarted for events whose scheduled time has already ended. Now, once an event's scheduled end time passes, the system prevents starting or restarting broadcasts for that event, and properly invalidates stream keys when broadcasts are closed.
Impact: Prevents confusion by blocking live stream setup for events that have already concluded
Fixed blank camera preview during video recording
We fixed an issue where the camera preview would disappear when you started recording a video message in Studio. Now you'll see a live preview of your camera feed at all times—both before and while recording—so you can see exactly what you're recording.
Impact: See your live camera feed continuously while recording
Fixed link input popover positioning in post editor
We've fixed an issue where the link input popover in the post editor would get cut off or hidden when using the block insert menu. The popover now displays properly within the editor modal, making it easier to add and edit links in your posts.
Impact: Link input popover now displays correctly without being clipped by the modal
Play source tracks directly in your mastering order inbox
Store owners can now listen to customer source tracks directly within their inbox without downloading files first. Each audio file in a mastering or mixdown order displays an interactive waveform player, and only one track plays at a time for a cleaner listening experience.
Impact: Preview customer source tracks instantly without downloading
Cancel orders in processing state from inbox
You can now cancel orders that are in processing status directly from your inbox, just like you could with pending or paid orders. Additionally, when you delete a video feedback message, the inbox will now refresh immediately instead of waiting up to 30 seconds for the card to disappear.
Impact: Greater control over order management with the ability to cancel processing orders from the inbox UI
Improved Order Management for In-Progress Work
We've fixed several issues where orders marked as 'in progress' by store admins weren't being treated consistently across the platform. Digital downloads, order counts, refunds, and video playback now all work correctly whether an order is paid or in progress. Store admins can now properly cancel in-progress orders with automatic refunds, just like paid orders.
Impact: Customers retain access to digital downloads and video playback while store work is in progress
Fixed messaging display issue where customer replies were hidden or replaced
We've fixed a bug that was causing store owner replies to disappear or be replaced by welcome messages when customers had multiple orders. All messages now display correctly in both the Messages and Video tabs, and video uploads no longer show duplicate bubbles.
Impact: All customer messages and store owner replies now appear in the correct order